10 Action Points

For implementing an ISO Integrated System for ISO 9001:2015, 14001:2015 and 45001:2018

Successfully implementing an ISO integrated system for ISO 9001:2015 quality management, ISO 14001:2015 environmental management, ISO 27001 information security management and ISO 45001:2018 health and safety management requires strategy and planning, with buy-in from all parts of the organisation.

These ten action points summarise the work we do when helping businesses integrate ISO systems and processes within their organisation.

1. Management Commitment and Support

There is a requirement for the motivation and direction for the management system to come from top management. They must be actively engaged in ensuring the direction of your IMS and that it is compatible with your organisation’s strategic direction. The must also own key aspects of the system, such as the policies and objectives. Success will come if management understands the reasons for implementing an ISMS and fully support its design and operation.

3. Understand the Standard and your Stakeholders

As with any project, to implement an IMS you need to familiarise yourself with the standard. Understand the criteria that you must meet, the structure of the standard and hence the structure of your IMS and associated documentation.

Understanding of why you are implementing the standard, as well as those who may impact or be impacted by your IMS, will provide you with a clear insight into how your management system should be designed.

5. Define the Scope of your Integrated Management System (IMS)

It is essential that the logical and geographical scope of your IMS is accurately defined so that the boundaries and responsibilities can be identified.

7. Risk Assessment and Risk Management

Risk assessments are one of the foundations on which all ISO systems are built. They provide the focus for the implementation of controls and ensure that they are applied where they are most needed and most cost-effective.

The process should consider the threats and vulnerabilities and any opportunities associated with your assets and the impact of their exploitation. A SWOT analysis is a good way to analyse the potential risks for your business. finally, you must determine the level of risk and identify the controls to be implemented to manage those risks.

9. Gap Analysis

This activity offers the opportunity to focus on critical, high risk or weak areas of your system to create a certifiable system. It can also compare existing management systems or procedures and how they can be utilised to meet the requirements of the ISO standards.

2. Develop a Plan

Success is more likely if you develop a meaningful and realistic plan, measure performance against it and then be adaptable enough to change it in the event of unforeseen circumstances.

4. Management Processes

Defining processes and procedures ensuring everyone’s understanding of these processes are critical to the effective implementation of your ISMS:

Understanding of your market, stakeholders, risks, objectives and strategy will help you define and understand your context whilst helping to drive your IMS and the ethos of continual improvement.

Adequate resources (people, equipment, time and money) should be allocated to the development, implementation and monitoring of your ISO system. You must ensure that you have adequately trained and competent individuals within your organisation who fully understand and are committed to the use of the system.

Internal audits verify that your management system is operating as intended and is identifying nonconformities and any opportunities for improvement. Management review provides the opportunity for top management to assess how well your management system is operating and supporting the business.

6. Integrated Management System (IMS) Polices

Define your Integrated Management System (IMS) policies in terms of the characteristics of the business, (What exactly does the business do) the organisation, its location, assets and technology.

8. Risk Treatment

The risk assessment identifies risk levels which are then compared to ensure the risk is reduced & mitigated to an acceptable level determined by your organisation’s Management & polices . Once they have been determined, implement controls to mitigate these risks knowing they are at an acceptable level.

10. Certification

Certification is an external assessment of your Integrated Management System (IMS) system to ensure that it meets the requirements of ISO standards, It is typically a two-stage process consisting of a Stage 1 initial assessment & a stage 2 audit, the duration of which is dependent on the size, complexity and nature of your organisation.

1. Management Commitment and Support

There is a requirement for the motivation and direction for the management system to come from top management. They must be actively engaged in ensuring the direction of your IMS and that it is compatible with your organisation’s strategic direction. The must also own key aspects of the system, such as the policies and objectives. Success will come if management understands the reasons for implementing an ISMS and fully support its design and operation.

2. Develop a Plan

Success is more likely if you develop a meaningful and realistic plan, measure performance against it and then be adaptable enough to change it in the event of unforeseen circumstances.

3. Understand the Standard and your Stakeholders

As with any project, to implement an IMS you need to familiarise yourself with the standard. Understand the criteria that you must meet, the structure of the standard and hence the structure of your IMS and associated documentation.

Understanding of why you are implementing the standard, as well as those who may impact or be impacted by your IMS, will provide you with a clear insight into how your management system should be designed.

4. Management Processes

Defining processes and procedures ensuring everyone’s understanding of these processes are critical to the effective implementation of your ISMS:

Understanding of your market, stakeholders, risks, objectives and strategy will help you define and understand your context whilst helping to drive your IMS and the ethos of continual improvement.

Adequate resources (people, equipment, time and money) should be allocated to the development, implementation and monitoring of your ISO system. You must ensure that you have adequately trained and competent individuals within your organisation who fully understand and are committed to the use of the system.

Internal audits verify that your management system is operating as intended and is identifying nonconformities and any opportunities for improvement. Management review provides the opportunity for top management to assess how well your management system is operating and supporting the business.

5. Define the Scope of your Integrated Management System (IMS)

It is essential that the logical and geographical scope of your IMS is accurately defined so that the boundaries and responsibilities can be identified.

6. Integrated Management System (IMS) Polices

Define your Integrated Management System (IMS) policies in terms of the characteristics of the business, (What exactly does the business do) the organisation, its location, assets and technology.

7. Risk Assessment and Risk Management

Risk assessments are one of the foundations on which all ISO systems are built. They provide the focus for the implementation of controls and ensure that they are applied where they are most needed and most cost-effective.

The process should consider the threats and vulnerabilities and any opportunities associated with your assets and the impact of their exploitation. A SWOT analysis is a good way to analyse the potential risks for your business. finally, you must determine the level of risk and identify the controls to be implemented to manage those risks.

8. Risk Treatment

The risk assessment identifies risk levels which are then compared to ensure the risk is reduced & mitigated to an acceptable level determined by your organisation’s Management & polices . Once they have been determined, implement controls to mitigate these risks knowing they are at an acceptable level.

9. Gap Analysis

This activity offers the opportunity to focus on critical, high risk or weak areas of your system to create a certifiable system. It can also compare existing management systems or procedures and how they can be utilised to meet the requirements of the ISO standards.

10. Certification

Certification is an external assessment of your Integrated Management System (IMS) system to ensure that it meets the requirements of ISO standards, It is typically a two-stage process consisting of a Stage 1 initial assessment & a stage 2 audit, the duration of which is dependent on the size, complexity and nature of your organisation.

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Testimonials
TestimonialsTestimonials
"I have known Mike for nearly 10 years. Quality assurance is a big-ticket item in our business and Mike has always been our “got to guy” for ANY quality assurance matters. With Mike’s considerable input, quality standards and in particular, the development of ISO 9000 within the business, have risen considerably during his tenure. Always charming and determined, he carries out all of his duties professionally and thoroughly. All the time, with a pleasant smile and affable attitude. Mike’s goal has always been to get the job done. He has been a valuable asset to our business. I would not hesitate to recommend Mike to any company."
3

General Manager, Oikos Storage Limited

Tony Woodward

General Manager, Oikos Storage Limited

Testimonials
"I have known Mike for nearly 10 years. Quality assurance is a big-ticket item in our business and Mike has always been our “got to guy” for ANY quality assurance matters. With Mike’s considerable input, quality standards and in particular, the development of ISO 9000 within the business, have risen considerably during his tenure. Always charming and determined, he carries out all of his duties professionally and thoroughly. All the time, with a pleasant smile and affable attitude. Mike’s goal has always been to get the job done. He has been a valuable asset to our business. I would not hesitate to recommend Mike to any company."
Testimonials
TestimonialsTestimonials
"The Ashe Group has worked with Mike Doyle and his team for 15 years and I would highly recommend their services. Mike’s team has always supported Ashe diligently and professionally whilst being pragmatic in seeking the right approach for our business. Most significantly, Mike’s team adopts a collaborative approach that makes the auditing process a positive learning experience."
3

Managing Director, The Ashe Group.

Robin Blake

Managing Director, The Ashe Group.

Testimonials
"The Ashe Group has worked with Mike Doyle and his team for 15 years and I would highly recommend their services. Mike’s team has always supported Ashe diligently and professionally whilst being pragmatic in seeking the right approach for our business. Most significantly, Mike’s team adopts a collaborative approach that makes the auditing process a positive learning experience."
Testimonials
TestimonialsTestimonials
"We have known Mike Doyle for 6 years as a consultant who has managed our companies ISO integrated management system. During this time he has always been helpful, competent and quick to communicate whilst assisting our companies with our continuing accreditation through UKAS. He has always dealt with any issues quickly and efficiently. We thoroughly recommend him."
3

Managing Director, CADMAN Construction Ltd.

Stuart Cadman

Managing Director, CADMAN Construction Ltd.

Testimonials
"We have known Mike Doyle for 6 years as a consultant who has managed our companies ISO integrated management system. During this time he has always been helpful, competent and quick to communicate whilst assisting our companies with our continuing accreditation through UKAS. He has always dealt with any issues quickly and efficiently. We thoroughly recommend him."

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